Privacy Policy

Moissanite and Craft acknowledge that your right to privacy is paramount and therefore, we will respect your rights. The information which you may disclose through to us in the website will be considered as confidential and will be processed only according to the terms of the privacy policy.

This policy defines what about you we collect, why it is done and measures we take to ensure your privacy.

This policy relates to when the word ‘we,’ ‘us,’ and ‘our’ are used, they refer to ‘ Moissanite and Craft.’ Customers and readers are referred to as ‘you’ and ‘yours.’

What We Collect:

We only capture personal data under situations where one is proceeding to make a purchase, or when applying for the free home trial. Personal Information includes, but is not limited to: First Name, Last Name, Home, Billing or Physical address; E-mail Address; Phone Number; other Contact Information; Credit Card Number, Expiration Date. 

We may also collect additional information such as:

• Your location, preferences, and interests.
• IP Addresses
• Responses to surveys or offer

What we do with the information we gather:

We collect this information to understand your needs and improve our service.

We use this information for internal records and to enhance our products and services. We may also send you promotional emails about new offerings.

You can always choose to unsubscribe from our communications. Simply click the 'unsubscribe' link at the bottom of any promotional email or contact us at support@moissanitecraft.com.

When you visit our website, we collect your IP address to help us improve our website's performance, analyze usage patterns, and detect potential fraud.

We use the collected data to ensure accuracy and relevance, and to improve our understanding of user demographics, preferences, and behavior. This information helps us enhance our website and your overall experience. 

Compliance With Law And Fraud Protection:

We reserve the right to collect and disclose any information, including personal data, as we deem necessary, at our discretion, to comply with applicable laws, regulations, legal processes, or governmental requests. We may gather and share personally identifiable information, along with other relevant data, to investigate, prevent, or take action against illegal activities, suspected fraud, and situations that may pose a threat to the physical safety of individuals. Additionally, we may exchange information, including personally identifiable details, with other companies and organizations to protect against credit fraud and reduce risk.

In the United Kingdom or any other country in which it conducts its business. You agree to this transfer by using our website.

Information Shared With Third Parties:

Third parties may access your personal information when necessary. For example, to ship your product, we need to share your Full Name and Shipping Address with our delivery agent. Other examples of third parties we may share your information with include web hosting companies, fulfillment services (e.g., those that handle product orders), jewelers, assemblers, data analysis firms, affiliates, consulting or marketing firms, and email service providers. If you use a credit card or financing option to place an order with Moissanite and Craft, we will share your information with the financing company to confirm and process your order. These third parties receive personal information only if it is required to perform their specific functions and are not authorized to use your information for any other purposes beyond those established by Moissanite and Craft. We ensure that third parties are provided with the minimum personal information necessary to complete the requested service, product, or transaction.

Business Transfer:

Your personally identifiable information may be disclosed in the event of a merger, sale of company assets, or acquisition. Additionally, in cases of insolvency, bankruptcy, or receivership, your personal information may be transferred as one of the company's business assets.

International Transfers:

Information collected on this website may be stored and processed in the United Kingdom or any other country where Moissanite and Craft, its affiliates, subsidiaries, or agents operate. By using this website, you consent to the transfer of your information outside your country.

How we use cookies:

A cookie is a small file that stores information on your computer. It helps us track your website activity and personalize your experience.

We use traffic log cookies to track website usage and improve our website based on this data. This information is only used for statistical analysis and then deleted.

Cookies help us improve your website experience by tracking your activity and tailoring content to your preferences. They don't give us access to your personal information.

You can choose to enable or disable cookies. Most browsers accept cookies by default, but you can change your browser settings to block them. However, this may limit your website experience.

We may use third-party advertising companies to serve ads on our website or other websites. These companies may use cookies to track your online activity and collect anonymous information.

Links:

Our website may link to other websites that we don't control. These websites have their own privacy policies that you should review.

Security:

Your personal information is very important to us at Moissanite and Craft. We have high tech security where no one can access your information. Your credit card number is encrypted with SSL when it travels across the Internet.

Controlling your personal information:

You may choose to restrict the collection or use of your personal information in the following ways:

• Often when attempting to fill out forms on our website, there will be an option to unselect the box that allows direct marketing.
• To opt-out or not to receive any more marketing emails, one just has to send an Email to the company support@moissanitecraft.com.

We won't share your personal information with others unless you let us or the law says we must. We might use your information to tell you about things other companies are selling that you might like, but only if you say it's okay.